Shipping & Returns

Shipping & Delivery

  • Estimated delivery time: up to 10 business days from order confirmation.
  • Free shipping on orders over ₪300. Orders below this amount are charged a shipping fee of ₪20.
  • Delivery is available throughout Israel via a door-to-door courier service.
  • Delivery times exclude weekends and holidays, and may be delayed during peak periods or sales.

Cancellation, Returns & Exchanges

In accordance with the Consumer Protection Law, 1981, and its regulations, you may cancel a purchase and return a product within 14 days of receiving it, subject to the following conditions:

  • The product must be returned new and unused, with the original tag and hygiene sticker.
  • For hygiene reasons, swimwear whose hygiene sticker has been removed cannot be returned.
  • On cancellation, payment will be refunded less a cancellation fee as permitted by law (up to 5% of the transaction price or ₪100, whichever is lower), where applicable.
  • The cost of return shipping is borne by the customer, unless the item is defective or does not match the order.

Damaged or Incorrect Product

Received a defective, incorrect or mismatched product? Contact us within 14 days and we will arrange a replacement or a full refund, including shipping costs.

How to Make a Return

To make a return or exchange, contact customer service using the details below to receive instructions for returning the item.

Contact Us

SI MARES customer service: email S0525525595@gmail.com · phone 052-552-5595.

Last updated: June 2026.